{"id":53716,"date":"2020-07-30T10:40:20","date_gmt":"2020-07-30T07:40:20","guid":{"rendered":"https:\/\/celiaboutique.gr\/%ce%b5%ce%be%cf%85%cf%80%ce%b7%cf%81%ce%ad%cf%84%ce%b7%cf%83%ce%b7-%cf%80%ce%b5%ce%bb%ce%b1%cf%84%cf%8e%ce%bd\/"},"modified":"2025-01-25T16:42:43","modified_gmt":"2025-01-25T14:42:43","slug":"exypiretisi-pelaton","status":"publish","type":"page","link":"https:\/\/celiaboutique.gr\/en\/exypiretisi-pelaton\/","title":{"rendered":"Customer support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1597600728418{margin-bottom: 20px !important;}&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<h2 class=\"mt5 mb5\" style=\"text-align: left;\">Payment \u00a0&amp; orders<\/h2>\n<p><strong>create account <\/strong><\/p>\n<p>creating an account to our page is really easy and has many benefits:<\/p>\n<ul>\n<li><strong>Fast checking \u00a0<\/strong>: you can save your favorite products to avoid searching for them again<\/li>\n<li><strong>state of my order\u00a0<\/strong>: you can check the history of your orders and your information, track your order and manage your returns.<\/li>\n<li><strong>Personal information \u00a0<\/strong>: manage your data, update your password<\/li>\n<\/ul>\n<p>You can create an account when the personal information check has completed\u00a0, using the data you just entered or any other time clicking the link \u201cconnect\u201d and completing the form. If you not wish to create an account, you can always place an order as a visitor.<\/p>\n<p><strong>I haven\u2019t received a link to connect my account. Can you help me?<\/strong><\/p>\n<p>No panic !<\/p>\n<p>Sometimes the email providers can filter automatically your emails to junk mail.<\/p>\n<p>Take a look to your junk mail files to see if you can find our confirmation email. If you still can\u2019t activate your account, you can contact our customer service team where they can request a new activation link for you .<\/p>\n<p><strong>I wrote incorrectly my email. How can I have access to my account?<\/strong><\/p>\n<p>For safety reasons, we can not change your email address that relate with your account in celiaboutique.gr. If you did a misspelling, you can just create a new account with the correct email address and then you can activate your account by clicking the link you will receive in your email.<\/p>\n<p>If you placed an order with incorrect email address, you can contact the customer service to update you about your order.<\/p>\n<p><strong>How can delete your newsletter from your account ?<\/strong><\/p>\n<p>Despite the fact that we take care to limit the amount and the frequency of our newsletter, you can of course \u00a0accept to receive them or you can quit at anytime.<\/p>\n<p>Log in to your account , enter the section \u201cpersonal information \u201c and activate or deactivate the \u201csign up to our newsletter\u201d border. You can also decline the subscription \u00a0to our newsletter straight away from any of our information messages. If you wish, you can always follow our updates trough our social networking![\/vc_column_text][vc_column_text text_larger=&#8221;no&#8221;]<strong>How can I pay?<\/strong><\/p>\n<p>at\u00a0<strong><a title=\"\u0395\u03c0\u03ce\u03bd\u03c5\u03bc\u03b1 \u0393\u03c5\u03bd\u03b1\u03b9\u03ba\u03b5\u03af\u03b1 \u03a1\u03bf\u03cd\u03c7\u03b1\" href=\"http:\/\/celiaboutique.gr\/\">\u00a0celiaboutique.gr<\/a><\/strong>, we accept to:<\/p>\n<p>pay on deliver, payment via bank, Pay Pal, credit or debit cards.<br \/>\nall the credit Visa, Maestro and MasterCard are welcome to our website .<\/p>\n<p><strong>web safety <\/strong><\/p>\n<p>At\u00a0<strong><a title=\"\u0395\u03c0\u03ce\u03bd\u03c5\u03bc\u03b1 \u0393\u03c5\u03bd\u03b1\u03b9\u03ba\u03b5\u03af\u03b1 \u03a1\u03bf\u03cd\u03c7\u03b1\" href=\"http:\/\/celiaboutique.gr\/\">celiaboutique.gr<\/a><\/strong>\u00a0you can shop with safety: your order will be processed by a secure server. You can check our safety button on the bottom of our site, as well as \u00a0on our \u201chttps\u201daddress . When you pay via credit or debit card, it will be asked to you to enter the CVV code of you card before you complete your purchase for more safety \u2013 you can find your CVV code either on the front or back side of your card. For our mutual safety, the\u00a0<strong><a title=\"\u0395\u03c0\u03ce\u03bd\u03c5\u03bc\u03b1 \u0393\u03c5\u03bd\u03b1\u03b9\u03ba\u03b5\u03af\u03b1 \u03a1\u03bf\u03cd\u03c7\u03b1\" href=\"http:\/\/celiaboutique.gr\/\">celiaboutique.gr<\/a><\/strong>\u00a0has the right to maintain the orders for credit or debit cards to verification.<\/p>\n<p><strong>How can I use my discount code?<\/strong><\/p>\n<p>If you have a discount code at \u00a0<strong><a title=\"\u0395\u03c0\u03ce\u03bd\u03c5\u03bc\u03b1 \u0393\u03c5\u03bd\u03b1\u03b9\u03ba\u03b5\u03af\u03b1 \u03a1\u03bf\u03cd\u03c7\u03b1\" href=\"http:\/\/celiaboutique.gr\/\">celiaboutique.gr<\/a><\/strong>, you are lucky!\u00a0Enter your discount code at checkout in the field\u00a0\u00a0\u201cdo you have a discount code?. The discount will be completed automatically .<\/p>\n<p>The discount codes usually can\u2019t be combined and there\u2019s a chance some products to be excluded. We suggest \u00a0you to read the terms and conditions about discounts and discount codes, for better information!<\/p>\n<p>If for any reason your order get canceled, we will refund the whole amount of money that were purchased. If you order get canceled partially, we will refund the price of the canceled items\u00a0. The discount codes can be used only once ,for this reason you can not use the same code again.<\/p>\n<p><strong>How would I know that you received my purchase;<\/strong><\/p>\n<p>We always send a confirmation mail of your order and the purchase . That could take till 48 hours, depending of the method of your payment. If you haven\u2019t received any confirmation mail after 48 hours passed, make sure that you mail isn\u2019t in the junk mail of your provider. If you still haven\u2019t received any confirmation mail you can always contact our customer service, we will be happy to help you.<\/p>\n<p><strong>I just placed my order, but I haven\u2019t put my discount code. Can you do that for me?<\/strong><\/p>\n<p>Unfortunately once the order has been placed we can not make any alterations. Yikes! \u00a0Although if you order hasn\u2019t been sent yet we are pleased to cancel the order for you so that you can reorder and place the discount code.<\/p>\n<p><b>My payment keep getting canceled!\u00a0<\/b><\/p>\n<p>We understand how frustrating this can be! Provide that our system rejecting automatically the purchases when the registered information don\u2019t match with the real ones, make sure that you have put the correct information and the card details. If you are trying to pay with credit or debit card, you may have to put the CCV code of your card for safety reason. \u00a0If all your personal details are correct, you may check your card balance. If you purchase still get rejected, we suggest you to contact your bank, regarding \u00a0the issue or you can choose different way of payment.[\/vc_column_text][vc_single_image image=&#8221;43169&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow_border&#8221; parallax_scroll=&#8221;no&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1597600728418{margin-bottom: 20px !important;}&#8221; text_larger=&#8221;no&#8221;] Payment \u00a0&amp; orders create account creating an account to our page is really easy and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53716","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/celiaboutique.gr\/en\/wp-json\/wp\/v2\/pages\/53716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/celiaboutique.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/celiaboutique.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/celiaboutique.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/celiaboutique.gr\/en\/wp-json\/wp\/v2\/comments?post=53716"}],"version-history":[{"count":0,"href":"https:\/\/celiaboutique.gr\/en\/wp-json\/wp\/v2\/pages\/53716\/revisions"}],"wp:attachment":[{"href":"https:\/\/celiaboutique.gr\/en\/wp-json\/wp\/v2\/media?parent=53716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}